I have changed my mobile number
If your mobile number has changed, please let us know here. We will send you an activation code for your new mobile number as soon as possible.
CONVITUS app support
We are happy to help if you have any questions.
The Convitus has set up a corresponding support organisation to support its insured customers in using the mobile app. Please contact 061 337 17 91 or info@convitus.ch if you have any questions about the app.
You can also find direct and quick help under “Frequently Asked Questions”.
If you have any questions about the content of the app, especially your personal insurance numbers, we ask that you use the email function in the app. This is the fastest and most effective way for us to process your request.
We wish you many interesting insights into the second pillar and look forward to receiving critical feedback.
Frequently asked questions
I cannot register
Perhaps you are already registered? Please try to log in with your cell phone number.
I cannot log in / my login does not work
Have you accidentally made incorrect entries (wrong SMS code)?
Please try again.
Or perhaps you have changed your cell phone number? Please let us know here.
I have not received an activation code for registration
Have you misplaced or not received your activation code? You can request a new activation code. We will send it to you by post as soon as possible.
I do not receive an SMS
It may well take a while for the activation code to arrive. Or perhaps you have changed your cell phone number?
If you have any questions, please contact our UWP Support and let us know in as much detail as possible what entries you have made or what feedback you have received from the system.